Need to contact us?

Mon. - Fri.

8AM - 7PM (BST)

Sat. Chat Only 8AM - 12PM

Search Our FAQ

Find answers to your most frequently asked questions:

24 hours a day, 7 days a week. Browse Now

Live Chat

Mon - Fri 8AM - 7PM (BST)

Sat 8AM - 12PM (BST)

Sun Closed


Get help and support or provide feedback:

Send an Email

The Email service is available from Monday to Friday from 8:00 am to 7:00 pm.


You can reach us at: 0800 802 1057

Mon - Fri 8AM - 7PM (BST)

Closed Sat & Sun

Non Web Orders

For items purchased from our stores or a retailer, kindly contact the point of purchase directly.

Sponsorship and charity requests

At this time we’re unable to consider any sponsorship requests. You’ll find more information on the ways that we’re working to make a positive difference in the world over on NB Gives Back.