Customer Care

HELP WITH YOUR ONLINE ORDER?

Review our FAQs

Live Chat

Email Customer Care

Call 0800 802 1057

Opening Times: *Mon - Fri 9 AM - 6 PM (GMT)
Sat & Sun Closed

Live Chat

You can live chat with us:

Live Chat

MON - FRI 9 AM - 6 PM (GMT)

Email

Get help and support or provide feedback:

Send an Email

We will aim to respond within 1 working day

Calls

You can reach us at: 0800 802 1057
Mon - Fri 9 AM - 6 PM (GMT)

Closed Sat & Sun

Holiday Closings

1 January
2 April
25 April
1 May
15 August
1 November
25 December
26 December

We will do our best to reply to your request the first working day after our upcoming holidays.

Non Web Orders

Please contact our head office on:

Email: nbukcs@newbalance.co.uk
Telephone: 0800 389 1055

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